1. Please check before purchasing
This is a digital product that is supplied electronically. Before you pay, carefully read the product edition, platform compatibility, included features and files, licence scope, instructions and price shown at checkout. Make sure you choose the correct MT4 or MT5 edition and that your device, terminal, account and broker setup meet the stated requirements. Purchasing confirms that you have had the opportunity to review this information.
2. No discretionary refunds
Except where applicable law requires otherwise, we do not provide voluntary refunds, exchanges or purchase-price credits. This policy applies to every edition and digital delivery method. Please make your purchasing decision carefully and ask any pre-sale questions before placing an order.
If you encounter a delivery, installation or technical issue, contact support so we can help with access, setup or troubleshooting. Support assistance does not itself create a right to a refund. If you believe a legal remedy applies or you were charged more than once, contact us with the order or transaction reference so the issue can be reviewed.
Never send passwords, full card numbers, card security codes or one-time authentication codes in a support message.
3. No refunds for change of mind or trading outcomes
We do not offer discretionary refunds for change of mind, accidental orders, buyer's remorse, failure to use the product, failure to follow instructions, a preference for another product, unsupported or changed device/platform/broker settings, or incompatibility arising from a setup that does not meet the published requirements.
We also do not offer refunds because of trading losses, fewer or different signals than expected, a strategy's results, failure to recover the purchase price, not passing a prop-firm challenge, a prop firm declining or withholding a payout, market movements, broker execution, or a customer's financial or personal circumstances. No trading tool guarantees a profit, win rate, risk-reward result, funded account or payout.
These are no-refund business terms, not a waiver of any remedy that applicable law makes mandatory. Nothing here prevents a consumer exercising a non-excludable legal right where the conditions for that right are met.
4. Statutory cancellation and consumer rights
Digital format alone does not automatically remove every statutory consumer right. Rights vary by jurisdiction and by the circumstances of the sale. For example, under UK consumer rules, the right to cancel certain digital-content contracts during the cancellation period is lost on immediate supply only if the required prior express consent and acknowledgement are obtained and the required confirmation is provided. Separately, statutory remedies may apply where digital content fails to meet legal requirements.
We do not claim that statutory rights have been waived merely because this page says all sales are final. Any waiver of a cancellation right is effective only where the applicable law permits it and the required consent, acknowledgement and confirmation have been obtained through the actual checkout/contract process. The seller must verify that process before relying on such a waiver.
5. Support and billing errors
For access, delivery, setup or technical-support questions, contact us through the official WSWFX Telegram channel. Include your order reference, selected edition/platform and a clear description of the issue. If you believe you have a statutory claim or a duplicate/incorrect charge, explain the circumstances so it can be reviewed. Contacting support does not guarantee a refund or other particular outcome.
6. Remedies required by law
No voluntary refund is offered under this policy. If the law applicable to a particular purchase requires a refund, price reduction, replacement or another remedy, the seller will address that legal obligation in accordance with the applicable rules. Any legally required monetary refund will be handled using the method and time limits required by law.